PennDOT Looks to Modernize

Pennsylvania’s Department of Transportation is hoping that a “Next Generation” initiative will bring the organization out of the dark ages. A big brainstorming session is the starting point for what hopes to be a sweeping effort to modernize PennDOT and save the state up to $75 million a year while offering more convenience to Pennsylvania’s drivers. Pardon us while we hold our breath and spend our lunch hour on hold waiting to speak to a customer service representative. [Newsworks]