Comcast Increases Internet Speeds in Pennsylvania
andrewhuynh265/iStockphoto.com
Comcast will increase internet speeds at no additional cost for many customers in Pennsylvania, as well as in 13 other states in the Northeast Division, the cable giant announced today.
The changes will affect existing Blast! and Performance Pro customers, who just need to restart their modems for the upgraded speeds to go into effect.
Download speeds for the bundles will increase by roughly 33 percent, according to Comcast. Blast! customers will see their download speeds increase from 150 Mpbs to 200 Mpbs, while download speeds for Performance Pro customers will rise from 75 Mpbs to 100 Mpbs.
“As customer demands and technology evolve, we continue to increase our broadband speeds to deliver the fastest and most reliable Internet experiences possible, both inside and outside of the home,” Kevin Casey, president of Comcast Cable’s Northeast Division, said in a statement.
The new speeds began rolling out yesterday and are now available to most Blast! and Performance Pro customers. Some customers may need to upgrade their modems to receive the increased internet speeds – those who lease modems can receive upgrades free of charge, and those who have their own modems can view a list of approved modems on Comcast’s website.
Comcast has recently taken heat from the Federal Communications Commission, which last week fined the company $2.3 million (the largest fine ever levied against a cable operator), claiming the company charged customers for goods and services they had never ordered.
Upon agreeing to pay the fine, Comcast released a statement saying the company has been “working very hard on improving the experience of our customers in all respects and are laser-focused on this.”
“We agree those issues should be fixed and are pleased to put this behind us and proceed with these customer service-enhancing changes,” the statement read.
Follow @ClaireSasko on Twitter.
