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A First-Time Mom Dishes on this Delco Hospital’s Personalized Maternity Care


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When Boothwyn native Nicole Falato learned she was pregnant last year, she immediately knew where she wanted to give birth—Crozer-Keystone. The Delaware County health system has been a huge part of Falato’s life. Her mother has worked for Crozer-Keystone for 16 years and gave birth to her brother there. During high school and college, Falato volunteered at Taylor Hospital in Ridley Park. While there she found her passion for social work and helping others, and solidified her future career path. After she graduated college she joined the health system’s behavioral health team as a child case manager. “I love my job and this place,” she says. “I knew I would be so comfortable delivering here and receive incredible care.”

Falato also decided to stick with her trusted OB/GYN of four years, Theresa Burcher, M.D., to deliver her bundle of joy at Crozer-Chester Medical Center in Upland. “I absolutely love her,” Falato gushes. “She knew how nervous I was, as a first-time mom, and did everything she could to put my mind at ease.”


Photo Credit: Leigh Photography

On December 29, 2017, Falato was induced earlier than planned because the baby was slightly behind on growth. “I was very excited, but so nervous…very nervous,” she admits. Dr. Burcher and her team of nurses were on deck to calm Falato’s nerves (and insist the epidurals and IVs aren’t that bad!) while prepping her for the biggest day of her life. After a little repositioning (the baby was posterior-facing) and enduring a 14-hour labor, Amelia was finally ready to enter the world. “Since it was so close to midnight, Dr. Burcher asked us what date we wanted her to be born on —December 29th or the 30th,” Falato says. With her fiancé Jackson alongside her, Falato gave one final push and Amelia arrived at exactly 12:01 a.m. on December 30th. “It’s actually Carson Wentz’s birthday, which is pretty cool now that the Eagles have won the Super Bowl,” she laughs.

As Falato settles into her new role, she couldn’t be happier with her decision to deliver at Crozer-Keystone— “I wouldn’t change anything about my delivery,” she says, smiling. “My life completely changed for the better that day; my world revolves around her.”

What stands out most about the care she received during her stay? “The nurses!” she exclaims. “They were amazing from the second we walked in the door and went above and beyond to explain everything to us in detail, make sure I was as comfortable as possible and even help me and Amelia find the best breastfeeding positions that worked for us,” she says. “We were very lucky to have such a supportive team around us as we entered a new, exciting (and slightly scary!) chapter.”

For more information on Crozer-Keystone’s full-service Maternity care, click here.