Wawa Named Best Convenience Store in America (Sorry Sheetz)
After nearly 7,000 people were surveyed, the results are in — Wawa is the best convenience store in the United States, according to a new Market Force Information study.
With a 68 percent “Composite Loyalty Score,” Wawa beat out QuikTrip (62 percent), Sheetz (59 percent), Speedway (54 percent) and Phillips 66 (54 percent). The score measures customer satisfaction with their most recent gas station or convenience store experience, and their likelihood to refer that store brand to others. At the bottom of the pack were 7-Eleven (38 percent) and Mobile (40 percent.)
Last year,Tulsa, Okla.-based QuikTrip beat out Wawa for the top spot.
This year, Wawa ranked No. 1 in several categories:
- Ease of entry and exit
- Fresh food
- Brand reputation
- Good coffee (tied with Sheetz)
It ranked second in the following categories:
- Fuel quality
- Good coffee
- Fuel price