Parents: Wawa Cashier Spilled Cup of Hot Water on Our 3-Year-Old

Following an incident in New Jersey in late April, a Virginia couple claims in a lawsuit that the convenience store chain dispenses water at a “highly dangerous temperature.”

Photo courtesy of Wawa.

Calling to mind a famous case from the ’90s, a couple visiting from Virginia has filed a lawsuit against Wawa after a cashier at a store in New Jersey knocked over a cup of hot water that burned their 3-year-old daughter.

Carl and Roya Konzman filed their negligence suit earlier this week in New Jersey federal court. They are seeking compensatory damage plus interest, in addition to coverage of the family’s legal fees, for their pain and suffering as a result of the ordeal.

According to the complaint, the incident occurred on April 25th while the Konzmans were patronizing a Wawa in Neptune, Monmouth County. At checkout, the family says the cashier was bagging items when he knocked over a water bottle, which in turn toppled a cup of hot water. “The cup immediately burst, causing its top to come off and hot water to splash all over [the girl’s] upper body, arms, and torso,” the lawsuit states.

The girl was treated for second- and third-degree burns at Saint Barnabas Medical Center immediately following the scalding. Due to the employee’s alleged act of negligence, the Konzmans say their daughter incurred pain, suffering, scarring, and a loss of enjoyment of life. The entire incident was captured on surveillance video.

“While we can’t comment on specifics of the lawsuit, we can say that at Wawa, we are committed to the safety of our customers,” says Wawa public relations manager Lori Bruce. “We are devastated by this unfortunate accident, and our hearts go out to the child and her family.”