Suburbanista: Food Fight in the Wegmans Parking Lot

There are battlefields in Afghanistan. In Iraq. In Ukraine. And then there is the parking lot of Wegmans.

Photograph by Clint Blowers

Photograph by Clint Blowers

At 3 p.m, on Saturday, the day before Winter Storm Titan was due to bury the entire Delaware Valley in a foot of snow, my friend Mandy did the stupidest thing any human being could ever do, ever.

She went to the Cherry Hill Wegmans.

I have long held the belief that the Cherry Hill Wegmans is the meanest place on earth. It’s not the people who work there. They’re quite lovely. Not only do they give you samples of brie with fig preserves on a freshly toasted baguette; they smile while doing it. No matter how many times management forces them to reorganize the store, they always, always know where to find canned whole clams. And if they make the error of doing their own shopping while still wearing their Wegmans employee golf shirts and you mistakenly ask them for help, they won’t hesitate to abandon their carts to go to the storeroom and find tahini for you. They are saints. And they have to be. Because the people who shop at Wegmans are evil.

Case in point: At 3:22 p.m. on said Saturday afternoon, I received this text from Mandy:

I am in Wegmans and a woman is SCREAMING at a man in the cheese section!

Mandy and I often share stories about the wickedness we witness at Wegmans. It started one Sunday a few years ago when we randomly bumped into each other there, near diapers and wipes, both unshowered and proud of it, moments before my wallet was stolen out of my purse in bulk food. (My own Wegmania may have been partly to blame for that. I’m not exactly myself there. Just a few weeks ago, Mandy happened upon me in the Asian food section, dazed and confused, mumbling to myself about low-sodium soy.)

And then there was that time during a school holiday when our friend Kris had no choice but to bring her four kids to the store. Her middle son accidentally nudged a woman’s cart into the kale, and the lady whipped her head around and shouted, “Those children do not belong here!” (Calmly, Kris replied, “Well, how about this: Next time I need to go food shopping, I’ll just drop them all at your house, ’kay?”)

And then there was that other time when my friend Maya bent down to snag some instant oatmeal off the bottom shelf in the gluten-free wing and was run over by another cart, then left there on the floor, prone and flailing, while the driver sprinted around a corner, executing a textbook Wegmans hit-and-run. And, of course, the time a woman F-bombed a man waiting at the prepared-foods counter because she thought he’d cut her in line and the man’s wife practically had to cover his mouth to prevent him from F-bombing the lady right back, all of this going down on Christmas Eve, the time of year when all our troubles are supposed to be miles away.

Apparently, those troubles reside permanently at the intersection of Route 70 and Haddonfield Road. At first I assumed that people who live in Cherry Hill and its environs were especially vile humans. But I run into the same clientele at other stores in the Wegmans shopping plaza, and I’ve never heard anyone in, say, Home Depot, shout, “Get the fuck out of my way, bitch!”

I’m pretty sure this new villainy comes hand-in-hand with the recent dawning of the Age of the Fancy Market. People who shop at Acme? Civil. People at ShopRite? Giddy. But go to Whole Foods, and someone wearing a NAMASTE t-shirt will smash her cart into your heels until they bleed to beat you to that extra-firm tofu on sale for $16.99 an ounce.

Still, Wegmans is worse. It’s where the twain meet — where you can buy the cheapest milk in town and organic medjool dates. Like the Shore, everyone is here, except they’re hungry. And they use their carts as weapons.

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  • AJ

    Omg! I loved this article. It is so true even at my Wegmans in Collegeville. I always tell my 16 year old daughter that is learning to drive that if she can drive in that parking lot she can drive anywhere.

  • Moved on…

    So true about Cherry Hill, and I lived there for 17 years! The Mount Laurel Wegman’s is much nicer!!

  • ChesterSprings

    Downingtown also is small and angry with not enough parking. Stick to Malvern or King of Prussia.

  • joedog

    Wow, quite the article. I’ve been shopping at this Wegman’s since they’ve opened and never experienced anything that you speak of. I understand that parking might be a bit further on weekends, oh dear you walk an extra 100-200 feet, but other than that, never a problem. You must have been having a bad day to write such a sensational piece for your bosses. Never seen any arguments or the flipping of the birds, and I shop here in the heat of the holidays as well. If you would like to learn a few strategies, I’m happy to show you how its done with no confrontations. Namaste.

  • G

    Hilarious article. I was there this past Monday. I am 34 and had knee surgery 4 weeks prior. I road around in one of those electric cart things. I had to stop making eye contact. I either received pity or hurry-up stares as people cut me off. It was unbelievable.

  • diane

    my feelings of fear of the Cherry Hill Wegman ‘s parking lot have now been validated. I’ve even been hit as a pedestrian while walking from my car to the entrance! I, too, loved this article

  • kensico
    • dalemcclinton

      Saw the same article….and thought the same thing. Replace Wegman’s with Whole Foods and look, a new story!

      • lizc

        Me too. More proof that journalism is dead… :(

  • This is hilarious and true and perfect and I wish I had written it!!

  • Bryan F. Irrera

    a few weeks ago, I actually went off on a pair of women upstairs in the Market Cafe. I was getting a refill of my soda (which I’d paid for…had the paper cup and the receipt to prove it) and watched a woman walk up to the Coke Freestyle machine, take the plastic cups next to it (clearly marked “For water only”) and pour herself and a companion a pair of free sodas. I got my soda and then sought her out. I walked over to where she was eating by the center balcony overlooking the hot meals (formerly overlooking the sushi area) and said “Excuse me, but you DO know that those cups were clearly labeled “for water only”, right?” She looked at me like I was speaking another language, but then said “yeah, but so what?” I responded with “would you consider yourself a thief? Would you shoplift in this store?” She said no. “well, that’s what you JUST did. I paid for my soda.” I pointed to my cup. She rolled her eyes at me as did her poshly dressed companion. “YOU are a thief. You SHOP LIFTED those drinks!” I raised my voice so that hopefully it would shame her and cause someone else to notice, but everyone ignored it. I did call them to the attention of an employee, but they said “thank you. It happens. We aren’t allowed to do anything about it” It pissed me off the rest of the day. The nerve of the woman.

  • Jane Aquila

    I go there but I haven’t had any problems

  • Gemma Seymour

    What is it with people who feel like it’s their duty to police everyone else’s behavior? Maybe that’s why the Cherry Hill Wegman’s, in particular, is so horrific.

    Maybe it’s not the handicapped person or the 20-something SUV driver parking in the “parents with small children” spot that’s the problem; maybe it’s the people who spend their time energy and gasoline monitoring where other people park. Maybe it’s the people who think that keying someone else’s car is an acceptable “punishment” for having offended their sensibilities, and that it’s their right and position to mete out that punishment.

    Cherry Hill is one of the most affluent communities in the country. You’re surprised that there are people who shop there with an over-inflated sense of entitlement? Maybe you should be more angry at the town planning commission, who allowed such incredibly poorly designed shopping centers such as the Wegman’s shopping center and the adjacent Shop-Rite center to be built in the first place, or the “architects” (and I use that term extremely loosely) who designed them.

    I lived in Voorhees for 5 years, and another 8 in Merchantville. Before that, I lived for 7 years in downtown Philadelphia, the last few months right around the corner from the Whole Foods on 20th St. I remember the first time I went into Wegman’s; I was looking for coffee, but the aisle signs didn’t display where the coffee was located. I walked up and down the store twice before I finally had to corner an employee to show me where the coffee was kept. I’ve been pretty sour on Wegman’s ever since.

    Yes, Wegman’s has good food, I’ll give them that, and they apparently treat their employees better than most, which is the most important reason why I would consider shopping there, but I live on the West Coast now, and I couldn’t be happier. People are much…nicer…here.

    • bernie

      gemma for president

  • John Hutchinson

    Am I just going to Wegman’s at the wrong time? Or is it because I’m a big beardy dude? I never see ANY of this stuff! I’m not bragging, mind you, I’m lamenting. I wish I could. It sounds hilarious! Any idea what prime Wegman’s drama time might be?

    • pac


      • Guest

        1-3 PM

  • Amber

    As a former Wegmans employee, I can tell you we are all so “happy” due to the large number of medications we are on to deal with these ridiculous people and their ridiculous problems…there’s a reason low cost prescriptions are part of the health care plan. The customers are in general horrible…I have been physically assaulted, run over and hit by carts and cars alike, screamed at, tormented, and threatened. What makes it worse is management does nothing to back up the employees/curb this, they merely give the customer a gift card for their “troubles.” Utterly ridiculous.

  • Chelsea

    This article had me in tears, particularly the Lord of the Flies line. Hilarious!

    Side note- if anyone has finally just had enough with that Wegmans the Shop Rite about a half mile down Route 70 is pretty decent! And the liquor store is built right in there (but the booze is pricier than at Wegmans). Plus there’s a ton of empty lot space, so no parking lot battles.

  • jbc

    This article is almost a carbon copy of the Whole Foods article in March, and earlier articles on the evil on Whole Foods suburbanites.

  • Missami

    I have a love/hate relationship with the Cherry Hill Wegmans…and the only time I will go there *willingly* is before 8 a.m. on Sunday morning. I love the store, I hate the crowds.

  • Nina

    I WALK to this Wegmans..problem solved!

  • Helen Azar

    Really? I have been to that Wegmans several times and never saw anything unusual there…

  • Lulu

    Agreed – the Wegmans in Warrington, Collegeville and Montgomeryville have the same level of awful customers. I have honestly wanted to assault people at each of these locations. That said, I think the parking spots designated for expectant mothers are ridiculous. Where are the spots for the elderly without handicapped tags, or parents of special needs kids, etc.? If they really want to help out frazzled mothers, then they should take a page out of the Ikea manual and put in a play area.

  • Rebecca

    I agree. There is ALWAYS an incident in the parking lot. People fly down and it’s not fun to go there. I only go there when I want the good stuff and I fill in from other stores with the basics. It’s no fun getting in the Plaza and it’s worse to get out. The flow of traffic is frustrating. Better watch out, Whole Food is opening up soon just down the road!!

  • Beth

    I don’t think it’s a Wegmans issue as much as a location issue. I grew up in western NY (home of Wegmans) and the customers are friendly, just like the people who live there. Now I live in MD and the customers at our local Wegmans are often jackasses. And honestly, the store employees are nowhere near as nice as in western NY either.

  • kate

    I don’t agree with the child spots. Its not the same as handicapped spots. if your kids are so misbehaved they can’t walk up to the store, you have other problems than parking.

  • Brian Jason Turner

    Very funny, the writer needs a sitcom.

  • quita19426

    The only thing I’ve taken away from this article is that the author’s friends, Brian and Tim are @&&holes! Why do grown men feel the need to police the “Parents with Children” spots? And, if I encountered Tim threatening to do harm to my car – I’d guarantee you I’d call the police right then and there. They obviously have way too much time on their hands to worry about this minutiae! FYI – I park in those spots if they’re not filled and don’t feel an ounce of guilt about it. They may be for parents with small children, but I have a 14 year old who may or may not be with me when I shop. I wait for the day someone dare says something to me about where I park!

  • Mollynj

    It is unfortunate the such a wonderful store is demeaned in such a way due to the customers who shop there. I go to the Cherry Hill Wegmans several times a week and I know not to go at peak times because the parking can be difficult. The lots are so crowded because Wegmans is a great store and so many want to go there,, if the lot was empty during those times, that would bring up another question. Parking lot aggression happens everywhere-recently a woman had her finger bit in the Mall parking lot and we all know other stories of violence in other parking stress situations. There simply isn’t enough parking for all at peak times at Wegmans (try Trader Joe’s or Shop Rite on a Sunday afternoon- nice people, great stores, but Parking aggression there too). So please lets not put down a great store for the nasty people who shop there.