Psst: If You Want Happy Customers and Employees, Your Business Needs WiFi
With WiFi’s rising ubiquity, it can be jarring when a business’s WiFi isn’t available to customers (or worse, they don’t have it at all). Essential for employees and patrons alike, WiFi allows those at your business to connect in ways previously unimaginable, whether it’s tracking inventory or tackling emails during lunch break.
Employee WiFi is an easy way to expedite everyday responsibilities. According to the businesses polled in this article, 93 percent of them believed WiFi improved productivity. Why so? Employee WiFi allowed workers to quickly connect with coworkers and customers, manage inventory and place orders, and readily access corporate materials from their devices.
That said, if you plan on also offering WiFi to customers, it’s critical that both WiFi networks be kept separate to ensure that customers and employees have a positive and secure experience. That’s why providing separate guest WiFi and private WiFi is the way to go. Luckily, Comcast Business Internet offers separate WiFi networks, as well as enhanced security features, to help your business information stay secure.
Dependable WiFi has many practical applications for your business. At Milkhouse, for instance, (you read about their dreamy grilled cheese sandwiches here), they rely on flat screens to communicate their menu and customer-operated stations to ensure accurate orders. With locations in Rittenhouse and Suburban Station, speed and quality are of the essence, and Comcast Business allows them to do that. To see all of the ways WiFi has benefitted this small business, watch the video below:
The payoff is significant for patrons, too. Guest WiFi allows for a more leisurely customer experience while simultaneously driving traffic to the business and helping to increase sales.
Offering free WiFi is a savvy business move that allows both customers and employees to better navigate your business — and, not to mention, enjoy their time in the process. So, consider this a gut check: if your business doesn’t have WiFi now, it could be just the thing holding your business back.
For more information about obtaining safe, secure WiFi for your business, click here.This is a paid partnership between Comcast and Philadelphia Magazine's City/Studio