MyNEWPhilly founder Kyree Terrell. Image via MyNEWPhilly YouTube.
Philly’s rising online media company MyNEWPhilly recently struck a deal with Comcast that places a direct link to the platform on the cable giant’s Xfinity.com homepage.
MyNEWPhilly bills itself as an alternative news media outlet. Instead of producing segments about Philly’s crime or poverty, the team has produced more than 1,000 original short videos that highlight Philadelphia’s beauty, mostly geared toward millennials and young professionals. Some of the platform’s segments include “Not Just Cheesesteaks,” which explores Philly’s culinary scene; “Datequette,” which discusses dating in Philly; and “The Fitting Room,” which covers Philly’s style scene. They’ve also produced hundreds of segments in real estate, sports, technology, fitness, and entertainment. Read more »
Comcast may have just addressed a major pain point for its customers. This week the company launched Tech ETA, a service that’ll allow customers to track their technician.
The new service, available on the Comcast My Account app, seeks to create less uncertainty around a technician’s estimated time of arrival. It could mean no more pacing around your home, wondering when the technician will show up. Through the app, customers will be notified when their technicians are within 30 minutes of arrival. They’ll also see the technician’s photo and name, so no more surprises at the door. Read more »
Illustration by Kyle Hilton
I first wrote about Comcast for this magazine in 1991, when a few hundred million dollars and endless spools of coaxial cable were all you needed. I traced how the Philadelphia company had exploded across America, gulping one dorky regional cable TV company after another. I whined jealously about newly minted president Brian Roberts, who at age 31 was handed control of a $657 million corporation by his father, who’d built it, while I was living on a block at 3rd and Arch that Comcast hadn’t even bothered to wire for cable yet.
Twenty-six years later, Comcast is an $80.4 billion company that has become the country’s second biggest provider of TV shows and largest provider of Internet service by following a simple rule: If someone is eating your lunch, eat them. Read more »
Comcast NBCUniversal has bet big on BuzzFeed in the last year and a half — the company has funneled a total of $400 million to the young digital media powerhouse — and now, the partnership between the two companies just got realer.
The Wall Street Journal reports (paywall) that BuzzFeed and NBCU TV will collaborate to bring BuzzFeed content to television. But they won’t be broadcasting viral cat videos: Instead, the two companies are producing a true-crime docuseries — think Netflix’s Making a Murder and HBO’s Jinxed — based on a BuzzFeed News investigative story about a Mississippi teenager who was burned alive in 2014. The investigative story has been one of BuzzFeed’s most popular. Read more »
The Comcast Center
Consumers have long been suspicious about the fine print in Comcast’s bundle deals and now they have reason to be wary about what the company says in the big print, too.
Ever seen those ads where the cable giant claims to provide the “fastest Internet in America” or the “fastest in-home Wifi”? Well the telecom giant’s scrapping those phrases stat. According to a ruling from the National Advertising Review Board (NARB) this week, administered by the Council of Better Business Bureaus, those claims are misleading.
Comcast relies on speed data from on particular source, and according to the board, that source may be leaving out significant details that serve to undermine Comcast’s “fastest internet” claims.
Read more »
We now know who owns those 45th-floor condos: Comcast’s chief honcho.
The one thing Natalie Kostelni, the Philadelphia Business Journal’s ace real estate reporter, couldn’t find out when she broke the news (paywall) that the new Comcast Technology Center will have three condominium residences this past Monday was the actual identity of the buyer of the units.
The Philadelphia Inquirer now has that information.
Jacob Adelman reports that the buyer is Comcast CEO Brian Roberts and his wife Aileen.
The report also cites an interview with Comcast Senior Executive Vice President David Cohen, in which he says that the units will be Four Seasons Residences, managed by the Four Seasons Hotel that will occupy the building’s top floors.
But will the Robertses live in one of the condos? Read more »
Jamaal White has worked as a Comcast technician for nine years. He was the star of Comcast’s national ad campaign about the company’s commitment to improving the customer experience. The ad ran on local TV and radio and on national websites like The New York Times. Here White tells us the toughest part of his job as a technician and what inspires him.
I grew up in … in West Philly. I was born in South Philly.
I attended … West Philadelphia High School.
My first job was … some city work with my middle school. During the summer we painted murals inside of the school. But when it was time to get paid, everyone else got a paycheck, and I didn’t. They forgot about me!
When I was younger I dreamed of becoming … a microchemist. This dream was short-lived because I also dreamed about making video games.
Some Comcast employee perks are … steep discounts, and we get a lot of benefits. With Cable TV and Internet for example, the services are free but the equipment isn’t.
Something people get wrong about Comcast is … they’re not clear on a lot of the benefits they get. There are a lot of Comcast services that come with the subscription that they aren’t aware of like antivirus software.
Read more »
About 48 hours after plans of a protest began to spread over an internal Slack channel, more than 600 Comcast employees in Philadelphia took to the streets on Thursday afternoon to protest Trump’s recent ban on refugees and migrants from seven predominantly Muslim countries.
For many of the attendees and organizers, the afternoon march from Comcast Plaza to City Hall was their first demonstration. They chanted, “Immigration, Innovation” and held up signs marked with “#techhasnowalls” and “#include.” After about 40 minutes of marching in solidarity and sharing personal stories about immigration, the crowd of engineers and technologists made its way back to the Comcast Center. Here are some scenes from the march.
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Photo: Dan McQuade
Some Comcast employees will take time off the job on Thursday to protest President Donald Trump’s executive ban on immigrants and migrants from seven predominantly Muslim countries.
Employees from at least four different cities — Philadelphia; Washington, D.C.; New York City; and Sunnyvale, Calif. — are planning join in on the rally, which was self-organized through an internal Slack channel of about 1,200 employees, according to BillyPenn. Philadelphia’s rally will begin at 2 p.m. on Thursday at the plaza outside of Comcast’s headquarters in Center City. Others in tech are encouraged to join the demonstration. Will other tech companies give employees the opportunity to join the demonstration?
As more and more business leaders come forward to denounce President Trump’s latest order, Comcast has yet to make a statement, though Comcast employees have stated that the company is in support of their decision to protest. Read more »
Comcast’s Xfinity X1 cable platform is such a hit that for the first time in a decade the company’s cable division had a net increase in subscribers in every quarter last year, the company announced in an earnings call on Thursday.
Comcast CFO Mike Cavanagh called the platform “a real competitive differentiator.” The company added 80,000 new video customers in the fourth quarter alone. The growth, Cavanagh said, is due in part to a broader recognition of what Comcast believes is the best product on the market.
At the beginning of 2016, just 30 percent of Comcast customers had X1, which grew to 48 percent of customers by the end of the year. The cable giant predicts that about 60 percent of subscribers will be on X1 by the end of 2017, and that as many as 75 to 80 percent of customers will eventually use it. Read more »