Comcast Fined $2.3 Million for “Unnecessary” Customer Charges



The Federal Communications Commission has fined Comcast $2.3 million, claiming the company charged customers for goods and services they had never ordered.

It’s the largest fine ever levied against a cable operator, and it comes with a “compliance plan” that Comcast will have to follow over the next five years to ensure that similar missteps are not repeated. Read more »

Here’s Who Funded the Democratic National Convention in Philly

President Barack Obama and Democratic Presidential candidate Hillary Clinton wave together during the third day of the Democratic National Convention in Philadelphia , Wednesday, July 27, 2016.

President Barack Obama and Democratic presidential candidate Hillary Clinton wave together during the third day of the Democratic National Convention in Philadelphia , Wednesday, July 27, 2016.

Those who are still wondering who funded the Democratic National Convention in Philly this past July are finally getting some answers.

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Comcast Partners with YMCA in $15M Deal

Left to right: Mayor Kenney, David L. Cohen, Darrell Clarke and Jackie Joyner-Kersee. Photo by Fabiola Cineas.

Left to right: Mayor Kenney, David L. Cohen, Darrell Clarke and Jackie Joyner-Kersee. Photo by Fabiola Cineas.

On Monday, in a series of announcements, Comcast delivered on its commitment to narrow the country’s digital divide.

At Olney Elementary School in North Philadelphia, David L. Cohen, Comcast’s senior executive vice president and chief diversity officer, announced that the company, as part of its Internet Essentials program, will award a total of $100,000 to 10 local non-profits that provide technology-related resources to the communities they serve.

And later on at Philadelphia’s Columbia North YMCA, Cohen announced Comcast’s new $15.3 million multi-year partnership with the YMCA of the USA, a deal that will allow the company to support the YMCA’s academic achievement programs for youth nationwide. Comcast announced that it will also donate a total of $50,000 to five YMCA centers, one in Philadelphia, Central Maryland, Memphis, Houston, and Indianapolis.

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Comcast to Buy Out Ed Snider’s Stake in Flyers

The Wells Fargo Center, home of the Flyers and Sixers, at night

Photo by PHL Approach (license)

Comcast will buy out Ed Snider‘s 24 percent stake in Comcast Spectacor next month, gaining full ownership of the Philadelphia Flyers, the Wells Fargo Center and the hospitality and entertainment division, Spectra.

Ed Snider created Spectacor in 1974 to combine the two related things he owned, the Flyers and the Spectrum, into one umbrella company. Comcast bought 63 percent of Spectacor in 1996; Snider remained as chairman with a minority ownership stake.

“Ed was a visionary in the sports and entertainment industry and is deeply missed,” Comcast Chairman/CEO Brian Roberts said in a release. “He planned for this transition and, thanks to his thoughtful approach on succession, Comcast Spectacor is in a strong position. I’m very excited we are able to carry his spirit with us by bringing the company, its leadership, and its thousands of employees fully into the Comcast family.” Read more »

Comcast to Provide Wireless Phone Service by Mid-2017

Brian Roberts

Comcast CEO Brian Roberts announced on Tuesday that the cable company has plans to launch a wireless service by mid-2017, which means that Comcast customers may soon be able to purchase cell phone service as part of a bundle of services like cable TV and home broadband.

To launch the service, Comcast will rely on its 15 million Wi-Fi hotspots and use airwaves leased from Verizon, the WSJ reports. Read more »

An Earthquake Shook Philadelphia Five Years Ago Today

Comcast Center

A photo I took on the day of the earthquake five years ago, if my photo archive timestamps are correct | Photo: Dan McQuade

Five years ago today, my world shook — literally.

Five years ago today, I worked on the 17th floor of the Comcast Center. I worked a 6 a.m. to 2:30 p.m. shift, which was almost up. Then, the shaking started.

I actually knew it was coming. While scanning Twitter, I saw a handful of tweets from people in Washington, D.C. They reported shaking. When my desk started to shake ever so slightly, I knew we were getting an earthquake.

It was over quickly. It was not that bad. The main sight I remember was the rooftop pool across the street from the Comcast Center — the water was going back and forth for minutes after the quake ended. Some of my coworkers were terrified — a few people just left, immediately. But once people figured out it was just a small earthquake, and not something more serious, we were fine.

Then came an announcement over the loudspeaker. Whoever was making it seemed out of breath. “There has been,” the voice said, and then a loud pause and an exhale, “an earthquake.” This person now sounded terrified. There hadn’t been any structural damage to the building, the voice said, and work could continue. Those who evacuated should return to the office to finish the day. We shouldn’t be worried.

The tone of his voice said otherwise. Some of my coworkers, previously calm, were now scared. What did the Disembodied Comcast Voice know that we didn’t? Read more »

Olympic Champ the New Spokeswoman for Comcast’s Internet Essentials

Jackie Joyner-Kersee, the newly-named spokeswoman for Comcast's Internet Essentials program.

Jackie Joyner-Kersee, the newly-named spokeswoman for Comcast’s Internet Essentials program.

It’s Summer Olympics season, but athletes and longtime champions are being recognized for accomplishments aside from their physical feats, too. Comcast announced today that it has enlisted Jackie Joyner-Kersee as the spokeswoman for its Internet Essentials program. Joyner-Kersee is a six-time Olympic gold medalist and has had a successful philanthropic career since retiring from Olympic competition in 1998.

Joyner-Kersee was the first woman to win back-to-back gold medals in the heptathlon (that’s the track-and-field competition that combines a whopping seven events: 100-meter hurdles, high jump, shot put, 200-meter dash, the long jump, javelin and 800-meter run). She is also the first African-American woman to win an Olympic medal in the long jump and the first woman to score 7,000 points in the heptathlon.

So what does this have to do with Comcast and Internet Essentials?

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Comcast Customers Can Now Pay Bills in Cash at 7-Eleven

Image via Pixabay.

Image via Pixabay.

Things just got more convenient for (some) Comcast customers. They can now pay their bills in cash at a local 7-Eleven.

Through a partnership with PayNearMe, a California-based company specializing in electronic cash payments, Comcast announced Wednesday that its cash-paying subscribers will now have the option to pay their bills close to home.

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