In light of the Secret Service scandal still unraveling in Washington D.C., Secret Service head Julia Pierson resigned on Wednesday. And before the day was through, Comcast’s director of corporate security Joseph Clancy was named acting interim director of the Secret Service. Read more »
When we posted Comcast’s defense of its merger with Time Warner, we noted that the document — filed last week with the Federal Communications Commission — was “combative in tone and words.”
In fact, that combativeness may work against getting federal approval for the merger, New York Times media columnist David Carr writes today.
A particular problem, he said, was accusing rival companies of “extortion” for opposing the Comcast-Time Warner merger after failing to extract concessions from Comcast for doing so.
Type the words “Comcast sucks” into Google, and 1.17 million results arrive immediately on your screen. The company has almost always had a problem with the public perception of its customer service — partly because nobody will ever, ever love their cable company — but in this, the year of the Time Warner merger, that perception has gotten way way way out of hand.
So the company is hiring a guy to fix all that.
It’s serious for Comcast now.
On Tuesday night, the company filed a 324-page report with the Federal Communications Commission, responding to critics — often in combative tone and words, over issues ranging from economics to politics to customer service — and stating why its proposed merger with Time Warner Cable should be allowed to proceed. You can read the entire filing below. Here, in no particular order, are 10 reasons Comcast says the merger should be approved — each indented section is a quote from Comcast’s FCC filing.:
It sometimes seems as though opposition to the Comcast-Time Warner merger is coming from every possible quarter — the public, competitors, the tech press, Sen. Al Franken — but Comcast CEO Brian Roberts still believes the deal will get federal approval.
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Reports that Comcast will deny Internet service to users of the Tor Internet browser are false, the company says in a new blog post. The browser lets users surf the web with a higher degree of anonymity, making it more difficult for hackers (or the government) to follow them around the Internet.
Comcast’s Jason Livingood wrote in today’s post:
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One possible benefit of the proposed Comcast-Time Warner merger? Your Netflix service might get better. But that might happen only if the FCC commands it — and is the FCC in a position to do so?
Let’s check the headlines to find out: