Comcast’s Joseph Clancy Is Now Secret Service Chief

In this July 10, 2009 file photo, Secret Service Agent Joseph Clancy, right, holds the door open for President Barack Obama upon arrival at the Vatican for a meeting with Pope Benedict XVI. Secret Service Director Julia Pierson resigned Wednesday, a day after bitingly critical questioning by Congress about a White House security breach. There had been increasing calls for her departure during the day. Pierson will be replaced by Clancy, a former special agent in charge of the president's protective detail who retired in 2011.

In this July 10, 2009 file photo, Secret Service Agent Joseph Clancy, right, holds the door open for President Barack Obama upon arrival at the Vatican for a meeting with Pope Benedict XVI.

In light of the Secret Service scandal still unraveling in Washington D.C., Secret Service head Julia Pierson resigned on Wednesday. And before the day was through, Comcast’s director of corporate security Joseph Clancy was named acting interim director of the Secret Service. Read more »

Was Comcast Too Aggressive With Its Merger Defense?

When we posted Comcast’s defense of its merger with Time Warner, we noted that the document — filed last week with the Federal Communications Commission — was “combative in tone and words.”

In fact, that combativeness may work against getting federal approval for the merger, New York Times media columnist David Carr writes today.

A particular problem, he said, was accusing rival companies of “extortion” for opposing the Comcast-Time Warner merger after failing to extract concessions from Comcast for doing so.

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Comcast Names Exec in Charge of Making Customers Less Ragey

Type the words “Comcast sucks” into Google, and 1.17 million results arrive immediately on your screen. The company has almost always had a  problem with the public perception of its customer service — partly because nobody will ever, ever love their cable company — but in this, the year of the Time Warner merger, that perception has gotten way way way out of hand.

So the company is hiring a guy to fix all that.

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10 Reasons Comcast Says It Deserves Merger Approval

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It’s serious for Comcast now.

On Tuesday night, the company filed a 324-page report with the Federal Communications Commission, responding to critics — often in combative tone and words, over issues ranging from economics to politics to customer service — and stating why its proposed merger with Time Warner Cable should be allowed to proceed. You can read the entire filing below. Here, in no particular order, are 10 reasons Comcast says the merger should be approved — each indented section is a quote from Comcast’s FCC filing.:

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