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Here Are Details on SEPTA’s Token Phase-Out

For those who are still living in SEPTA's past, you might want to make the switch to a Key Card.

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Love it or hate it, SEPTA will begin phasing out tokens later this month.

Per a plan released on Monday, the phase-out of token sales at cashier booths and vending machines at Market-Frankford and Broad Street line stations will begin on Monday, January 22nd and continue through the first week of February.

Between February 12th and February 28th, SEPTA will remove all token vending machines at these stations. In March, the organization will phase out token sales at the other locations, including Regional Rail stations and major sales offices. A full schedule for those locations will be announced in the coming weeks.

For now, tokens will still be available through more than 200 third-party retailers, and SEPTA will continue to accept tokens for fare payment – though the organization strongly suggests customers switch to SEPTA Key Cards. The cards are free with a $10 minimum Travel Wallet load.

SEPTA offers the following tips on moving to the Key Card:

  • Visit a fare kiosk on the Broad Street Line, Market-Frankford Line or major bus loop. Follow the directions on the touch screen menu and select Travel Wallet;
  • Load funds (between $10-$250) using cash, debit or credit card. In addition, customers who have tokens can load them onto their Travel Wallet at fare kiosks;
  • Once you have a Key Card, you are ready to tap-and-go to pay fares on all Transit modes;
  • Reload funds at kiosks, sales offices, online at the Key ecommerce website, www.septakey.org, or by calling the Key Customer Service Center at (855) 567-3782;

For more information on the Key Card, including a continuously updated Q&A page, visit SEPTA’s website.