Feature Article

High Steaks

By Steve Volk

Page 8 of 8

That Craig LaBan is even in Philadelphia, let alone that the courts are making rulings on his wigs, is a potent symbol of the city’s food revolution. His predecessor, Elaine Tait, acted more as a booster for the local restaurant community than as a critic. Her photo sometimes ran with her column. LaBan is an altogether more serious journalist — the prime cut to her choice. In 2000, he won the prestigious James Beard Award for excellence in restaurant reviews. He studied culinary arts at French cooking school La Varenne. And his arrival, 10 years ago, coincided with the city’s turn toward finer, more adventurous and compelling restaurants.

It might be giving the Inquirer too much credit to say it saw the restaurant revolution coming. But LaBan is the kind of serious food journalist a serious restaurant town requires. And it isn’t because he dresses funny. “He knows his food,” says Greg Welsh, co-owner of the Chestnut Grill. “I give him that.”

Even so, Welsh passes LaBan’s photo to any restaurateur who asks — and serves as a kind of unofficial culinary theologian, calling for limits on LaBan’s perceived God-like power. “I frequently get a call from some new restaurant owner who wants his picture,” says Welsh, “because they’re afraid of him. If they knew he was in their restaurant, they’d strap on their knee pads and do whatever it took to make him happy. So I give them the picture. Consumer advocate! He’s not Ralph Nader, putting seatbelts in cars. For God’s sake, it’s dinner!”

JUDGING PURELY FROM his demeanor — his nervous laugh, his unsettled body language — Alex Plotkin seems uncomfortable with the attention his suit has brought. Just being interviewed for this article taxed his nerves.

He called repeatedly to address small issues, at one point phoning every 15 or 20 minutes for several hours. He also looked up Philadelphia magazine’s number and faxed, unrequested, the past three years of Chops’ highly sensitive profit-and-loss statements. (He wanted to prove Chops suffered a small financial hit in the two weeks after LaBan’s review ran. Judging from the documents he sent, it did.) And he recounted a couple of conversations he interpreted as threatening, including one in which someone suggested the Inquirer could retaliate against him and dig into other aspects of his life beyond meat.

This suggestion wasn’t made by an employee of the Philadelphia Inquirer. It was just idle chatter. But it added another sleepless night to Plotkin’s total. Some might think needless worry is just what the restaurateur deserves for filing suit. But in person, Plotkin professes loftier ideals. “I don’t wish Craig LaBan any ill will,” he says. “I really don’t. I’d just like him to write about what he ordered. Just write that you ate the steak frites, not my New York strip.”

It would be easy to dismiss Plotkin as needlessly obsessive. But mostly, he is a product of the age. In a time and place when people proudly call themselves “foodies” and write long Internet treatises on tapas, is Plotkin really so odd for suing on behalf of the steak his livelihood hinges on?

I spent a long night hanging out at Chops, and during one of Plotkin’s absences, a man in another booth spoke to me. “Did you like your steak?” he asked.

“Yes,” I told him. “That was the first I’ve eaten here.”

“Really?” he said. “I must have had 25. I come here all the time.”     

When Plotkin returned, I told him about the conversation, and his face brightened for a brief moment. He estimates he received roughly 30 nasty phone calls and e-mails during the largest wave of media coverage. He also had to take down his restaurant’s online message board, because some of the verbiage, post-lawsuit, was inappropriate for public consumption. “I try not to read food blogs or message boards at all now,” he says. “This hasn’t been good publicity. And that’s fine. I didn’t do this for publicity. I did this on principle.”

 

Of course, in principle, Plotkin could just look at that guy in his restaurant who’s eaten 25 of his steaks and realize he’s already beaten Craig LaBan. In a perfect world, in a different age, the restaurateur and the critic might even come together like the lion and the lamb, and settle their differences free of the stress and tension a courtroom figures to provide. With some aromatic dish between them and a bottle of fine wine on the table, Plotkin and LaBan could see their way toward a resolution that would assuage one without injuring the other.

The prospect of such a sit-down shouldn’t be so far-fetched. Food is an increasingly important part of Philadelphia’s identity. It is a means by which those dedicated to eating its finest variations seek to distinguish themselves from one another. But once upon a time, food was also celebrated for its power to bring us together.

E-MAIL: svolk@phillymag.com

Originally published in Philadelphia magazine, September 2007
 

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User comments

Craig LaBan
Posted by | Aug. 22, 2007 at 12:54 PM
COMMENT:
Larry, I've been a subscriber for years and I don't ever recall seeing Marie Gallagher's or Teresa Capuzzo's picture. For October's issue, would you please publish a recent picture of Marie. I'm curious and I'm sure some of the restaurant owners that she'll be reviewing in the future are also. Thanks!
Interesting
Posted by | Aug. 22, 2007 at 8:16 PM
COMMENT:
Last year I took my girlfriend to Chops and had one of the worst experiences ever. Following our "dining disaster" I wrote a detailed complaint letter to the manager of Chops but never heard back from them. So this is interesting... this Plotkin character apparently cares when the Press writes negative commentary about his restaurant but completely disregards customers who do the same. Personally I've told at LEAST 30 people (friends, co-workers and family) about our bad experience at Chops. Chops is really a bad restaurant in my opinion and I would not recommend it to any of my friends, family or even enemies.
Whoa
Posted by | Aug. 22, 2007 at 9:01 PM
COMMENT:
Better be careful there, Jake. Alex might sue you and Platt will have to order up another fawning profile. By outing LaBan, Platt has confirmed our suspicions that Philly Mag simply panders to advertisers, journalistic ethics be damned.
Boo hoo hoo
Posted by | Aug. 23, 2007 at 9:46 AM
COMMENT:
Hey, Larry. I know how we can take out "the most influential voice" at our rival newspaper. Let's really destroy this guy. Then, we can pull a Tonya Harding on some of the Dallas Coyboys. Pretty soon, we'll be on top!
Seriously, Larry
Posted by | Aug. 24, 2007 at 9:21 AM
COMMENT:
"This whole debate of his anonymity just smacks of so much self-importance. Listen, the guy eats meals and writes about them. He's not Valerie Plame, okay?" Seriously, Larry. Where the fuck do you get off? This guy never did anything to prevent you from doing your job. Why do you feel that you have the right to destroy his career. You're the self-important arrogant prick on this one. Besides, since Tierney took over the Inky, LaBan is about the only thing that paper has going for it.
Chops is great
Posted by | Aug. 24, 2007 at 2:01 PM
COMMENT:
I love Chops. I eat there every week. Timmy is the best and Alex does a great job. Food is always good and the wine list is abundant.
whoa!
Posted by | Aug. 24, 2007 at 3:43 PM
COMMENT:
Hey Philly Mag, YOU SUCK!
Self-importance
Posted by | Aug. 24, 2007 at 7:40 PM
COMMENT:
Oh Larry. Having worked for you for several years, I can tell you that self-importance is something you know a lot about.
Philly Mag hits a new low
Posted by | Aug. 25, 2007 at 9:22 AM
COMMENT:
I've thought Philly Mag was slipping, especially with all the foul language, is that supposed to be hip, what kind of journalists constantly need to write suck,etc to make a story intersting? But the editors reasoning display his jealousy of Leban. Leban does a great job, and I enjoy his Sunday column. Philly Mag is hurting his career. Because he takes his job seriously, is that self importance. I noticed the association with WCAU-News 10, and it doesn't surprise me. An association between Phillys Media Whores.
Just another opinion
Posted by | Aug. 25, 2007 at 4:00 PM
COMMENT:
I eat at Chops a few times a month. The food and service are always top notch. Anyone can see that Alex and his staff pay great attention to detail, from the quality of every entree, to the friendly faces that always greet me. The dining room is always busy, so they are clearly doing something right!
Chops food is great - Alex, not so much!
Posted by | Aug. 26, 2007 at 12:43 PM
COMMENT:
I have eaten at Chops a few times - the food was excellent but the way Alex Plotkin treated his staff was horrible. He reprimanded waiters on the floor and spoke horribly to the young man clearing my table. I would never eat there again - there is a way to address employees and you should certainly never have a discussion or even act like there is a problem in public view - breeding tells.
Chops
Posted by | Aug. 26, 2007 at 1:43 PM
COMMENT:
I was a waiter at Chops when it opened in 2002 and I was a student at Temple Law. I must say Alex offered health insurance to his full time people (at no cost) and gave out good Christmas bonuses every year. Alex was a guy that would train the staff thouroughly and would expect the people to follow the standards. If they did, he helped them any way he could, but if they did'nt live up to the trained standards they did'nt stay to long.
You wish Craig LaBan wrote for your magazine
Posted by | Aug. 26, 2007 at 6:26 PM
COMMENT:
Good thing that picture doesn't look anything like my brother.
Chops is Great
Posted by | Aug. 26, 2007 at 6:48 PM
COMMENT:
The food and service at Chops is always outstanding. Alex Plotkin obviously cares about what he does, and his attention to detail is evident when you enter the restaurant. I can not blame him for reacting after reading a negative write up that was not accurate-when you work as hard as he does and care about what you do, you will take action when you are being wrongfully criticized.
Laban's Burger Video
Posted by | Aug. 26, 2007 at 10:04 PM
COMMENT:
If you go to www.youtube.com there is a video of Craig singing about hamburgers and a there are a few dead on shots of his face. The video appears to have been posted by someone at the Inquirer
Enough already
Posted by | Aug. 28, 2007 at 12:49 PM
COMMENT:
Unlike so many regional magazines around the country that strive for journalistic integrity, Philly mag has pandered to advertisers for years. Who even reads this magazine anymore? I ended up here via a blog site. That's as close as I get anymore. I read NY mag instead. Less self-importance, which is funny considering it's NY.
new york magazine
Posted by | Aug. 28, 2007 at 1:59 PM
COMMENT:
Speaking of NY Magazine...this month Philly mag lifted New York Mag Highbrow/Lowbrow section as well as Los Angeles Mag layout and style. So I guess to be original they needed to out a well respected food critic!
Disgraceful
Posted by | Aug. 28, 2007 at 2:13 PM
COMMENT:
Just disgraceful that Philly May would print Craig Laban's picture. Truly showing a complete lack of class and integrity.
Figures...
Posted by | Aug. 29, 2007 at 11:15 AM
COMMENT:
Shame on you Philly Mag. Your printing of LaBans picture just screams of desperation. That hard up to sell magazines huh? Needless to say I won't be renewing my subscription and I will be throwing out any upcoming issues. Also...Your Best of Philly was terrible this year.
Chops cant be hit for its food
Posted by | Aug. 30, 2007 at 1:23 AM
COMMENT:
A- wholes think they can cut Alex and Chops down by insulting him or whacking his restaurant. In reality, the steaks he sells are as good or better than RuChri, CapGri, or Mort, and certainly as good or better than the Plm. People who say otherwise are jealous. That doesn't include CrLeBan. Crag just(EVERYONE KNOWS THIS, INCLUDING ESPECIALLY ALEX AND DION) made a MISTAKE!CORRECT IT CRAIG!
WOW
Posted by | Aug. 31, 2007 at 9:54 AM
COMMENT:
Is this article serious? All I had ever hoped for as a consumer is a transparent view on what I am purchasing, and in this sense Craig Laban provides that. I have worked with Laban, and I can tell you for certain that he is very serious about his profession. Clearly the lengths that he has gone to insure his anonymity and preciseness are incredibly important. Alex Plotkin sure sounds a bit whiney to me, I have eaten at chops, and I don't think that it is all that good. In the food world when you do not get the product which you have expected, you are not given the opportunity to return it. You have paid for it already and all you can take is your experience to decide whether you will or will not eat their again. It is different than purchasing something at a store when it does not meet your satisfaction you are able to return it for a refund. The Philadelphia Magazine is a joke and always has been, they select their best of Philadelphia sections based on advertising, or their ot
seriously a good read...
Posted by | Sep. 4, 2007 at 7:41 PM
COMMENT:
... very interesting. I hadn't yet heard about LaBan's run in. Thanks for reporting.
Wow
Posted by | Sep. 5, 2007 at 7:52 AM
COMMENT:
What a trashy way to sell magazines.
Two shitty publications in a war....big deal
Posted by | Sep. 5, 2007 at 8:56 PM
COMMENT:
Fuck 'em both. People talking about Philly Mag slipping are right. However, the same is true about the Inky and Daily News. News media in this town only do investigative stories on pariahs--they never bite the hands that feed them.
kudos
Posted by | Sep. 6, 2007 at 1:17 AM
COMMENT:
Nicely done, Philly mag. Having worked at several high- and low-end restaurants in Philly, I've developed nothing but scorn for the self-serious posing that characterizes both restaurateurs and the critics who write about them. Taking any of them down a peg is a public service. The last I checked, Philly Mag hadn't signed on to some code pledging them to not report news in order to help out some competitors.
who cares
Posted by | Sep. 6, 2007 at 5:29 PM
COMMENT:
maybe all this would mean something if labans reviews were anything but politically motivated garbage, i'm glad somebody finally called him out.
rediculous
Posted by | Oct. 10, 2007 at 7:57 PM
COMMENT:
the point is, he didnt eat it... plain and simple. thank god someone caught it. this is a mans livelihood, and everyone knows what happens when u assume.
"Isabelle Braude"
Posted by | Oct. 17, 2007 at 12:05 PM
COMMENT:
I used to work with an Isabelle Braude from 1978-1982. But this lady died in 2000 at 82.

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