More Attention Needed at Cichetteria 19

It is a mixed bag at Cichetteria 19 where the wine shines and the food is hit or miss.

The problem here seems to be one of details, of the overarching, big-picture appeal of the menu getting lost in too many small-bore shortcomings that chip away at the overall experience.

Cichetteria 19 [Philadelphia Weekly]
Cichetteria 19 [Official Site]

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  • matt

    This place is a disaster. Chef/Owner Andrea’s food is weak, his actions are shady and his overall business practices are shameful. I’d rather go to Marathon next door.

  • http://flashpointtheatre.org Meg

    I had hoped this place would be more authentic. It was expensive and disappointing.

  • Maureen

    @Matt, couldn’t have said it better myself!

  • Kal

    I’ve gone to this place one time. A fly buzzed into my wine glass. I asked for a new glass of wine. Rather than give me a fresh glass, I watched the server pour some wine out of the glass and return the same glass of wine sans fly and about half the wine.

  • rebecca

    Absolutely horrendous service… We were repeatedly brought dishes we didn’t order (and weren’t even close — i.e., we ordered the meatball and were brought pate). We would explain that we hadn’t ordered the dish, the server would either try to leave it on the table anyway or would walk away, and then bring the same (colder) plate back 5 minutes later. We never received half of what we did order, despite our begging of our water. The waiter (who didn’t actually bring the dishes to our table) was aware of all of this, yet included all the dishes we didn’t receive on our bill — and gave attitude when we asked not to be charged for food we never received. During all of this, the table next to us got up and left without eating after what appeared to be a 45+ minute wait for their food (with zero contact from the waiter). In the process of leaving, one of the members of the group inadvertantly knocked a napkin into a candle. Within a few moments, there was a full-blown small fire on the table. A few people gasped, and the waiter and the bartender both looked up, saw the fire, shrugged their shoulders, and walked away. My boyfriend had to get up and pour multiple glasses of water on the fire himself. The waiter watched him from a few feet away, and never said a word. The general ineptness of the staff would have been forgiveable, if not for the surly attitudes (and lack of concern for a fire burning on a wood table). I rarely complain about restaurant service and will give any place a second chance — but this place was so horrific, I will never go back.

  • http://afterdinnersneeze@wordpress.com t

    Service was friendly, yet inept, when I went. We never got one of our small plates, even after reminding him (and the place was empty – it wasn’t like he was overwhelmed with tables). Aside from the meatballs (which were actually pretty good!), everything was underseasoned, except for the salt-baked fish … was was salty (poor technique filleting tableside). Boy was I glad that I had a restaurant.com gift certificate and a 1000-pt OT reservation. I would say that I’d go back for wine (they have a pretty neat wine list), meatballs, and dessert … but then I wouldn’t be able to use restaurant.com anymore, so it’s just not happening.