This story just keeps getting bigger—and itchier. In the latest wrinkle in the Fitbit Force rash saga, the company is officially, officially recalling more than 1 million rash-causing wristbands, stating that “users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.”
If you’re all, “Hold the phone, I though they already recalled the Force,” you’re sort of right. Last month, Fitbit issued a voluntary recall of the products as well as a refund. The difference now is that they’ve made the recall official—i.e. more than just voluntary—with the announcement posted on the U.S. Consumer Product Safety Commission’s website. Fitbit has received 9,900 reports of the wristband causing skin irritation and 250 reports of blistering.
The recall affects 1 million Fitbit Force products sold in the U.S., along with another 28,000 in Canada. The recall impacts Fitbit Force model numbers FB402BK, FB402BKS, FB402SL and FB402SLS; you can find the model number on the back of the wristband below the charging port.
Fitbit Force customers can go here to fill out a form to receive a refund. The company will send you a return kit. Once the product is returned, you’ll be issued a refund check within two to four weeks.
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