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Trouble: Hype for Rent

Collingswood was the new darling of downtown revival. Until ...

By Tara Nurin

It wasn’t so long ago (last year) that media outlets (including, well, us) were touting postcard-cute Collingswood as the “new” New Hope. But a funny thing happened on its journey on the downtown urban-renewal express: It may have run out of gas.

Like the gap-filled mouth of a six-year-old making bank off the tooth fairy, Haddon Avenue’s rows of storefronts are peppered with empty display windows — a dozen in the span from the 500 block to the 800 block. “I located my first store in Collingswood because of its reputation as a hip, gallery-friendly place,” says Marc Zdon, who owns a furniture-painting studio. “But you look out the window and no one’s walking around.” In the first three months he was open, he failed to sell a single piece.

In recent years, a roaring real estate market, frequent festivals and glowing press converged to anoint Collingswood as the latest Q&A (quaint and artsy) destination. But while 2007 remained a banner year for commercial starts — some 27 new businesses opened — struggling merchants are realizing you need more than press releases to pay the bills. “When I opened my store, other owners came in to tell me there was no way I was going to make it,” says Sharon Williams, who debuted her toy store, Why Be Board?, in 2005. They were right: She lasted 14 months.

Locals say the avenue’s odd, irrelevant mix of stores selling sewing-machine parts, fire extinguishers, couture and high-end art makes browsing difficult; most shops close before the dinner crowd descends, meaning diners can’t shop while they wait for a table or after they pay the check. (Another strike: The town’s dry.) And unlike New Hope or Lambertville, Collingswood is located just 15 minutes from downtown Philly and its myriad choices. Finally, profits are getting squeezed by high rents, up by a third in the past three years.

But you can still find Collingswood cheerleaders. Merchants who’ve closed, argues Gerry Banmiller, president of the Business Improvement District, had “bad business plans, insufficient capital, or the belief that all they had to do was open the door and business would rush in.” Mayor Jim Maley points to the construction of an upscale downtown condo/retail complex. “We’re the only Main Street I know of that has added about 12,000 square feet of new retail space that has filled,” he says. “I don’t know of any Main Street that wouldn’t trade our problems for our successes.”

Perhaps. “We opened temporarily at the Moorestown Mall for the holidays to see if we could thrive somewhere with more foot traffic,” says John Murabito, who is waiting to dump his Haddon Avenue silk-flower shop when his lease expires in two years. “The mall store’s doing unbelievably well. We’re going to look for a location in Mount Laurel or Marlton.”
Originally published in Philadelphia magazine, February 2008
 

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Good ole boys and gals
Posted by | Jan. 25, 2008 at 10:00 AM
COMMENT:
I live in town and was rather annoyed by the loud music being blasted onto the sidewalks and into the streets of town. I thought it was quite a turn off to shoppers, so I stopped in to City Hall to ask why they do it, and why it is so loud as I thought it was in poor taste; the reply from the clerk standing behind the window was that I was the only one who thinks so! Obviously my feedback fell on deaf ears and there is no forum in place for wanting to know what people think. They have their ideas, and their ideas are the only ones that are going to be implemented. Darn the rest of us!
Sensational reporting but wrong
Posted by | Jan. 25, 2008 at 10:00 AM
COMMENT:
No one would deny that downtowns face a battle against the convenience of a thousand acre parking lot and big box stores, but this article overlooks the businesses that have succeeded in Collingswood and the benefit residents like me receive from what is still a vibrant and exciting downtown. I despareately wanted to shop at Why Be Board but the wacky owner made it impossible. Also, if a silk flower business must rely on walk-ins and not institutional and corporate clients, then, by all means, set up shop at a mall. Rents for business space in C'wood will eventually adjust and "right size" for the market, and 100 years from now a downtown will still exist. As for the big boxes, they'll be traded in for bigger boxes and will re relagated to uselessness. Question for Philly Mag: Will you also write about the failed Garden State Pavillion? Is Cherry Hill dead because of high vacancy rates and irate failed busienss owners?
just a little bit different
Posted by | Jan. 25, 2008 at 11:10 AM
COMMENT:
cherry hill and collingswood are 2 completely different towns. cherry hill has the mall and many, many shopping places and strip malls. collingswood has one main strip.
True enough...
Posted by | Jan. 25, 2008 at 12:34 PM
COMMENT:
Of course Cherry Hill and Collingswood are different. I think my point is that this article refuses to consider the nature of business development; that most businesses fail on their own merit; that downtowns (including Center City) are always being challenged by new demographic and shopping trends...not to mention the convenience of sprawl; and last, that an unintended consequence of the Collingswood real estate boom is that property owners sold high and new owners and businesses can't generate revenues to offset the higher costs (a consequence of bad business acumen, if you ask me). I know that people say business success is built on location, location, location, but it's just not that simple. One also has to understand who they are marketing to and how to best market to them. Those that have figured it out are very happy with Collingswood, those that haven't can blame anyone they wish, but ultimately the buck stops with them. As an aside, I have lived in Cherry Hill and very
the right businesses
Posted by | Jan. 25, 2008 at 1:48 PM
COMMENT:
C'wood has enough white-cloth Italian restaurants and knick-knack junk stores. We need something in between these extremes, and I'm not talking about painted furniture (who's in the market for painted furniture?!) or over-priced board games sold by chatty ex-strippers. The majority of new residents in town are 30-something couples with young kids. Witness the great success of the Pop Shop. The new music shop in town reportedly has instrument lessons booked fully (or almost). And there's a new hands-on arts/crafts store that seems to be doing well. Perhaps some businesses that cater to the residents of C'wood will fill in the empty stores, instead of more specialty shops trying to draw in the restaurant crowd (who, by the way, comes here BECAUSE it's a BYO town -- read: cheaper). They drive in to eat and drink, not shop.
Hype doesn't help the residents
Posted by | Jan. 25, 2008 at 3:33 PM
COMMENT:
It's nice to see that somebody has finally seen through all the intense "branding" that the commissioners have been shoveling. With the Colls taxpayers paying for much of this highly specultive social reengineering, which results not only in mountains of long-term debt and diminished municipal services, but a downtown which serves very few of their needs, our time in the spotlight might just be starting to wane. Maybe in a few more years we can get back to being just a nice place to settle down and raise a family. We can go to Philly and visit when we feel the need for hip.
Collingswood is So-So
Posted by | Jan. 25, 2008 at 4:32 PM
COMMENT:
There's a lot of touting of Collingswood but I don't see it. I do see a lot of puffed up little town egos in borough hall who can only talk about the Lumberyard condos. I wish they'd pay attention to the residents who've been here a lot longer. I will say I am very pleased with the school district. I miss Paris 679 boutique but I do shop at Mineralistic. I think there could be more parking for residents and out of towners. I can't find a lot of parking most days.
We are saying goodbye to Collingwood...
Posted by | Jan. 26, 2008 at 2:54 AM
COMMENT:
I guess I fell into that demographic of 30somethings who used to live in the city and wanted the suburbs for their kids. We've lived in Collingswood for about a year and a half. I've seen many stores close and few open up. What people don't realize is-it's not locals who support the restaurants here, it's people from Cherry Hill, Haddonfield etc.. What's ironic about that article is that the mayor fails to point out that some of the retail spaces in this new complex (The Lumberyards) has been empty for over a year. Most importantly-we are leaving Collingswood because of the schools. While the teachers and administration are very warm and competent people the schools are poorly funded and don't meet the academic standards of neighboring districts. Unless one works in education, they may not realize this. I hope the influx of young couples into Collingswood helps to change things but were not sticking around to find out.
"the right businesses" poster is right
Posted by | Jan. 26, 2008 at 11:52 AM
COMMENT:
We've been in town 5 years, and the stores that make it other than the restaurants are the ones that cater to the people living in the town, which are middle-class, not upper-middle class, for the most part. A decent downtown grocer is desperately needed to draw more town people downtown regularly. I am glad to see a fresh vegetable shop going in to supplement the farmers market offerings, which is closed 6 months out of the year. An affordable children's store with books and cheap birthday toys targeted for 3-8 year olds would make a fortune considering all the kids. C'wood has gone through several cycles of vacancies since we moved in, and always waves of copycat shops trying to cater to tourists come in, last a year, then all go out of business at the same time.
Collingswood
Posted by | Jan. 28, 2008 at 9:46 AM
COMMENT:
Collingswood businesses survive because of surrounding towns. Go to any restaurant or store on Haddon Avenue and aks what percentage of their business comes from in Collingswood. It's small. If you cater to the people that live here you will not survive. Everyone wants to talk about making stores more affordable. The same people that want that are the people that shop at Wal Mart. A small business can't compete with those prices. It's very expensive to run a small business. Merchants need to make a certain markup to pay the bills. That's why they market to other areas rather than the people in Collingswood.
Businesses that work
Posted by | Jan. 28, 2008 at 11:36 AM
COMMENT:
I've had a business in downtown Collingswood for the past 30 years and have done well. A business in a town such as Collingswood almost has to be a destination in itself. I've seen the good and bad over the years and the situation right now is a huge improvement over anything that existed previously. Small towns such as Collingswood are a business microclimate; not every business, no matter how unique, will survive here. Many do however and continue to do well in Collingswood. I really don't think the town is overhyped and I'm glad that we have folks in charge who are willing to be proactive. Progress without risk taking does not happen.
Great Town--Friendly People
Posted by | Jan. 28, 2008 at 8:30 PM
COMMENT:
My family and I moved to Collingswood over two years ago and couldn't be happier. There is a tremendous sense of community, people are amazingly friendly (unlike other area towns in which we've lived--neighbors know and regularly help one another) there are parks, we can walk to the library, farmers'market, and restaurants, or catch the speedline downtown--which given our environmental situation is important. We love the synergy of people renovating their homes, and appreciate all that the borough admins. and local folks have done to make this a great place to live. Change takes time, and we'd like to acknowledge the vision of those committed to Collingswood--a great town with friendly people; that's something that's not so easy to find anymore. You can't put a price on nice.
Here to stay!
Posted by | Jan. 29, 2008 at 5:32 PM
COMMENT:
I opened my business in Collingswood because I believe in what the town has to offer. I would not have invested my time and money if I felt it was a failing town. In the past six years I have helped Mike Dibartolo with the Mayfair, Cruise Nite and Second Saturday, I have witnessed the positive growth. I live in Marlton and still choose to shop and dine on Haddon Ave. on a regular basis. Yes, things on the avenue have slowed down, but I do not believe Collingswood is to blame. The economic crunch is being felt nation wide. With that being said, if you think Collingswood is not one of the best towns in South Jersey, visit some other local towns!
Collingswood A Great Place
Posted by | Feb. 4, 2008 at 12:10 PM
COMMENT:
I felt the article unfair. It wasn't too long ago that Manyunk took a downturn and it survived. Nurin didn't report about the "vanacies" that have recently restaurants comparable to the city (Joe Pesce, Blackbird). Is it a bad thing that business change into a slew of top rated restaurants? This article foucused only on the bad in a slow economy. How many "rehabs" in Philly in "up and coming neighborhoods" sit vacant because of the housing crunch? Really Tara, is limited to Collingswood? If anything, we're building and investing in progress.
Article is subjective and slanted
Posted by | Feb. 6, 2008 at 11:41 AM
COMMENT:
For 15 years I have made a living as ar Realtor serving mostly the Collingswood market. I was called by this reporter and interviewed for the article. Apparently my comments were not what see what to hear as they were not included in the story. And it is just that as "story". I recently listed a rental in the downtown area December 30, and on February 1st the new tenant moved in!
Ms Turin Got What She Wanted
Posted by | Feb. 6, 2008 at 3:46 PM
COMMENT:
Ms Turin contacted me because of my website, www.livingincollingswood.com. She is not a resident so she didn't have access to create an online discussion. I offered as the Webmaster to notify members regarding an opportunity to comment for the article. Several members were tempted but chose not to respond. Since her focus was on the retail side and mine is on residential I suggested she contact Mike Dinella who might be able to contribute. (see Mike's comment on 2/6). The article has gained notoriety which was her goal as a journalist but has stirred great controversy for the community. If you are a resident of Collingswood and would like to participate or create online discussions among residents please go to www.LivingInCollingswood.com.
Many stores come and go nothing for the long hall.
Posted by | Feb. 7, 2008 at 2:04 PM
COMMENT:
Paris 679 Was run by my dear friend Judy Hendricks. She boughtr in the hype of "Collingswood " She moved from her store in Downtown Barrington where rent was cheaper but customers were few. I helped her get situated in Collingswood. The rent was double but the hope was more customers. That proved to be a falicy. Struggling to pay the rent and keep the lights on the first year, The second year was worse so,she had no choice but to close down and get a JOB. So was it the false promise of collingswood or our economic recession or a little of both.
The Collingswood Theatre
Posted by | Feb. 12, 2008 at 12:38 PM
COMMENT:
My family owns the Old Collingswood Theatre which you used on the cover of your article titled Trouble: Hype for Rent. I find it disturbing that our building was photographed and used in such a derogatory article without prior knowledge. I hope certainly will bring in a lot of phone calls for renting our space, thanks for the free advertising.
mixed bag
Posted by | Feb. 12, 2008 at 3:34 PM
COMMENT:
Downtowns are complex. There's a level of truth to many different perspectives noted here. I think vacancies are attributable to a variety of factors, including some (not all) landlords overreaching on rent, some (not all) business owners not understanding their market (including what works in Collingswood) and many other things already noted. For example, I spoke to one business owner (who sells some very nice, high-end stuff) and he felt it was unnecessary to advertise in, say, Haddonfield, even though many more people there can afford his wares. As always, something like the truth is probably somewhere between the extremes. I wouldn't want to see Cwood like New Hope, and the retail mix could be better. But having a good range of restaurants sure is nice. But, like all downtowns, properties and businesses are independently owned (unlike malls) so the town can't "force" a particular retail mix, it can only encourage. Remember, Cwood is still in transition, things don't change over
mixed bag part II
Posted by | Feb. 12, 2008 at 3:49 PM
COMMENT:
Things don't change overnight. Re: the schools comment, I hope the new super can effect some positive change, it seems like he is to some extent already. I disagree they are "underfunded" with total budget over $14,000 per student. Most of the teachers (again, not all) seem ok so far as does the principal we know. The board just needs to be smarter in its decision-making and not continue making decisions like going with dumb-down, fuzzy math curriculum like Connected Math and EverydayMath, but that's another topic for another day. Overall we like Collingswood very much.
How do we benefit?
Posted by | Feb. 13, 2008 at 9:46 AM
COMMENT:
After looking long and hard at our downtown, I must confess I can't see how all the residents who live on either side of Haddon Ave. benefit from the metamorphosis of our downtown into a destination. While we try to patronize the local merchants, there is just less downtown for us to buy. How many times can a family with school age children go out to eat in a month? The disregard for current zoning laws to allow ever more restaraunts without adeqate parking borders on the insane. The building of one parking garage will lead to a call from restaratuers farthest away for a garage near their establishment. The plans for high-density near the Speedline station, if enacted, will be the death nell for Collingswood as a family friendly town. As for the schools, with the municipal government absconding, as allowed by state law and the unwitting taxpayers, with $360,000, or 3% of the school budget this year thanks to the mayor's PILOT's, who do you think pays more in school taxes so a selec
What would work in Collingswood?
Posted by | Feb. 14, 2008 at 9:28 AM
COMMENT:
What type of business does Collingswood need? There are alot of Collingswood residents that don't eat at the local restraunts...Why? Should the next move be to replace some of the wonderful restraunts with McDonalds or maybe Burger King? And why do so many people want to remain Anonymous?
Business We "Need"
Posted by | Feb. 18, 2008 at 9:39 AM
COMMENT:
I'm not sure their are any businesses Collingswood "needs" but if you want to prosper in a small town, you may just have to be real unique. How about Trader Joes, Hollywood Tans, A "designer" cupcake store, a fitness studio for group training, Cosi. These are "small businesses" that can have a big impact by anchoring to the individuals. You can only open so many restaurants and clothing stores in the vicinity of large malls.
Sounds Good
Posted by | Feb. 18, 2008 at 10:38 AM
COMMENT:
I like the idea of having a Trader Joes or Whole Foods. The town needs more stores to be open later in the evening.
bad mix?
Posted by | Feb. 26, 2008 at 10:28 PM
COMMENT:
I moved to Collingswood, less than 2 blocks from Collings & Haddon, about a year before the retail renaissance started and back then only useful shops were the hardware store and the Wawa. I patronized the old diner (where the Tortilla Press is now) a few times before realizing just how filthy it was. That was it. If Cwood residents had been patronizing the Ave. shops all along instead of driving to Route 70 or 38 it wouldn't have been 80% vacant. Sure, the town needs a better mix of shops with later hours but it also needs more people living closer to the shops, it needs a greater density of retail at the core which the Lumberyard is only beginning to address and it needs more office space in the overall mix to keep the buzz going during the day. Collingswood doesn't have a parking problem. It has a lazy suburbanite problem - too many people who are too lazy to park a block from their destination.
Divisiveness
Posted by | Mar. 11, 2008 at 12:40 PM
COMMENT:
Wow. I'm still taking in all this sniping but wanted to let the poster who thought an affordable children's store with books and cheap toys would make a fortune know that at least two stores have come and gone in the five years you've been here. Also, let's hope the article does help rent the Old Collingswood Theatre - it's been vacant for years!
Get Creative!
Posted by | Mar. 12, 2008 at 11:12 AM
COMMENT:
You can't move into a space thats "the next big jump", sell...designer doileys, lose everything and say "that town failed me". You have to place need in your retail. Tell me where snall town stores actually thrive these days? It just can't happen when you are a mile from MAJOR retail chains. I learned that in sophomore economics...big fish-little fish? You have to put "medium level" established stores ( Trader Joes..great idea; Cosi, not so much. They sell booze and it isnt worth it for them to compete with 2 in-town coffee shops in a dry town. That is another issue Collingswood may need to consider!) Strategic planning and need based business will thrive in that area.

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