Poll

Philadelphia Magazine

Good to Go

By Jason Fagone

Page 5 of 7

And at every early pitch, at every early community meeting, there were these passionate CarShare people — sometimes it was Larry, energetic and grassroots and crunchy as hell, but it was also Clayton and Tanya, who didn’t seem like hippies, who were the kind of people who drank soda at the Christmas party, who had spent their working lives at computers, in conference rooms, wearing sensible clothes, talking about maps. Tanya, red-haired, bespectacled, was from San Francisco, the daughter of a research physicist and a legal mediator; Clayton was from Miami, the son of a Brooklyn jewelry salesman and a Las Vegas blackjack dealer. They loved cities in general and this city specifically. Neither owned a car. (Tanya tools around town on a little folding bike.) Crucially, they knew how to talk to stakeholders, especially Clayton — how to, in the words of Clayton’s old boss at Parsons Brinckerhoff, “boil it down into a sound bite.” And Tanya and Clayton were canny, because they needed everybody on board if CarShare was going to work. They needed the Parking Authority. They needed SEPTA.

By the end of 2002, CarShare had 134 members. By the end of the next year, it was 721. Then 1,730. Then 3,045, the year that Clayton and Tanya started dating, became a couple. Then 10,172. Now it’s over 35,000. When I asked Clayton how big he thought CarShare could get, he said, “Somewhere between here and a million,” which is the number of people in the Philly metro area who don’t use a car to commute, minus the number of people who live in neighborhoods too sprawled-out to support CarShare, minus a few hundred thousand for humility’s sake. It’s possible that the for-profit national company Flexcar could cut into CarShare’s market share — Flexcar now has about 100 cars in the city — but Clayton says he’s not worried: “It’s business as usual for us.”

BUSINESS AS USUAL is rapid expansion. Now that CarShare’s yearly budget is up to $10 million, the board wants to put cars in every neighborhood in the city. Even in the poor parts. The black parts. CarShare users have always been overwhelmingly white and hyper-educated — “It was almost like you had to be a Ph.D. to join,” Clayton jokes — and now the focus is on what Clayton calls, in a sort-of inapt term, “middle Philadelphia. More of your average Joe.” Which explains the break-dancers that CarShare hired to bust moves in Rittenhouse Square earlier this year, in an attempt to “introduce green into the urban culture a lot more.” This is not the smoothest pitch, nor the least condescending — to tell poor black people to consume less (Clayton: “So right now, lower-middle-income culture is to get more, to move up in society, to consume more”) requires a lot more subtlety than even the canniest transportation planner can muster. But if CarShare is still working on the language of expansion, it’s got the car part of it nailed.


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User comments

Our Country Needs To Invest in Future
Dec. 3, 2007 at 12:55 PM
Posted by Jason Smith
I don't live in Philly, or I would use this service. I live in upstate NY, where we do nt have any similar service, carshare or flexcar....I have tried simple rideshareing to no avail...even when I may have the same exact schedule and destination as somebody else, because people are very independent in this country, and cannot even stand to share a vehicle with another human being, at least from my experience...so this bond needs to be cut, I am a planner, and it is disconcerting, to say the least, when educated people continue to buy massive SUVS...which is why there is no incentive for the federal govt. to make more advanced public transit avail...because nobody is interested, and it is stigmatized.....only poor take the bus, etc....
Future Transit Options
Dec. 3, 2007 at 1:01 PM
Posted by Anonymous
I don't live in Philly, or I would use this service. I live in upstate NY, where we do nt have any similar service, carshare or flexcar....I have tried simple rideshareing to no avail...even when I may have the same exact schedule and destination as somebody else, because people are very independent in this country, and cannot even stand to share a vehicle with another human being, at least from my experience...so this bond needs to be cut, I am a planner, and it is disconcerting, to say the least, when educated people continue to buy massive SUVS...which is why there is no incentive for the federal govt. to make more advanced public transit avail...because nobody is interested, and it is stigmatized.....only poor take the bus, etc....
Needed in the suburbs!!
Dec. 9, 2007 at 7:42 AM
Posted by Anonymous
I truly enjoyed this article. Being a replanted Philadelphian, I was glad to see Philly moving in this direction. I only wish that it could spread to the suburbs and 'country-side' areas as well!
"Then he made his pitch..."
Dec. 11, 2007 at 9:55 AM
Posted by Kasey Esposito
The fact that the opening of this story involves Mr. Shaeffer "making a pitch" to a suicidal woman about his company is offensive in so many different ways. Your story says he pulled out his phone to call 911 to get the woman the medical attention she needed, but instead decided to use the time to pitch his service...that is, until he decided she was too unstable, and therefore more ideal for his competitor. Mr. Shaeffer not only shows the levity with which he takes mental health, but your author reaffirms this stance when he glibly mentions her need "for Celexa or something," and then saying that her state was induced by cars. I doubt ver sincerely that this is a true story, but regardless of that, they very fact that someone's instability and mental anguish was used by both the author and founder of Philly CarShare is frankly shocking and abhorrent. I'm disappointed in PhillyCarShare and Philadelphia Magazine. I hope the next time they meet someone who needs help they wil
GREAT LOGO
Dec. 12, 2007 at 4:22 PM
Posted by Patrick King
Which we designed, just for the record.
fantasyland
Jan. 2, 2008 at 8:30 AM
Posted by Anonymous
Mr. Fagone, if that is your real name. Do you really expect us to beleive anything in an article that begins with a phony story in which our protagonist saves a non descript vaguely suicidal woman on a random date with no supporting evidence simply by mentioning his miracle car rental scam. I once stopped a suicidal woman from jumping off a bridge by pitching my hip new line of Red parachutes. What a douche.

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